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FAQ
Expert Cleaning Insights
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Do You Have Cleaning Packages?Yes, we’ve got several cleaning packages designed to fit your needs and budget! Whether you need a deep clean, a regular maintenance cleaning, or a special one-time service, we’ve got you covered. Give us a shout, and we’ll help you choose the perfect option for your home!
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How Regularly Do You Clean Homes?We offer flexible cleaning schedules to suit your lifestyle! Whether you’d like us to clean weekly, bi-weekly, monthly, or just for a special occasion, we’re happy to work around your needs. Let us know what works for you, and we’ll take care of the rest!
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Can I Schedule My own Cleaning Time?Of course! We know that life gets busy, so we offer flexible scheduling to make things as convenient for you as possible. You can pick a time that works best for you, and we’ll do our best to accommodate. Feel free to reach out anytime to book or adjust your cleaning.
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What Are Your Cleaning Rates?We understand that every home is unique, so our rates are based on things like the size of your space, the services you need, and how often you'd like us to clean. We’d love to give you a personalized quote! Just reach out to us, and we’ll be happy to chat about what works best for you. For a general idea of our base pricing, please feel free to visit our services page for more information
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What’s the difference between Happy Homes and another cleaning service?At Happy Homes, we’re not just about cleaning — we’re about creating a space that feels fresh, happy, and inviting! Our team is passionate about delivering exceptional service with a personal touch. We use eco-friendly products, customize our services to your needs, and always go the extra mile to ensure your satisfaction. We really care about making your home and business shine!
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Who can I speak to if I want to change something about my cleaning service?If you ever want to make changes to your cleaning schedule, service, or just have a question or suggestion, we’re here for you! Our friendly customer support team is always just a call or email away, and we’ll be happy to help make any adjustments to ensure you’re completely happy with your service.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept both cash and eTransfer for your convenience! Our goal is to make the payment process as simple and smooth as possible. If you have any questions about how to make a payment, feel free to reach out—we're happy to assist you!
Cancellation Policy
We understand that life can be unpredictable, and sometimes plans change. If you need to cancel or reschedule your cleaning, please let us know at least 24 hours in advance to avoid a cancellation fee. This allows us to adjust our schedule and offer the time slot to another customer. If cancellations are made within 24 hours of the scheduled cleaning, a small fee may apply. We truly appreciate your understanding!
Satisfaction Guarantee
Your happiness is our top priority! If you’re not completely satisfied with your cleaning service, just let us know within 24 hours, and we’ll come back to make it right — at no extra charge. We take pride in delivering high-quality service, and we’re committed to ensuring that your home always looks its best. If you’re ever not thrilled with the results, we’ll work with you to make sure you’re 100% happy.